Comments on: Further thoughts, re: codes of conduct http://www.giro.org/2007/04/10/further-thoughts-re-codes-of-conduct/ Making Digital Compost Since 1996 Sat, 20 Feb 2010 05:02:05 -0800 http://wordpress.org/?v=2.9.2 hourly 1 By: GVDub http://www.giro.org/2007/04/10/further-thoughts-re-codes-of-conduct/comment-page-1/#comment-9502 GVDub Wed, 11 Apr 2007 00:35:49 +0000 http://www.giro.org/2007/04/10/further-thoughts-re-codes-of-conduct/#comment-9502 The whole concept of blog or forum moderation can lead to some pretty heated moments. I spent 7 years or so moderating the discussion boards for my last employer, and everytime I had to sit on someone for whatever reason (nasty attacks, violation of terms of service, being a Class A Asshat), they started whining about how I was tromping on their 1st Amendment rights. Sorry, bub, but calling somebody names because they like a different type of amplifier than you do doesn't qualify as politically protected speech, and besides, we're not the government, but just a manufacturer trying to provide some support and community for people who like and use the gear we make. If you start attacking somebody and the single stated rule of the board is "Be Nice" posted in big letters at the top of the page, you're on the fast track to getting your IP address blocked. As it was, lots of folks thought I was too lenient with users who got on and bitched about problems, but I figured I'd rather have them bitch here, where we can hear it and do something if it's a valid issue, rather than set up http://www.dumbcompanysucks.org where we can't see what they're saying. As long as your bitching is polite, to the point, and doesn't call our engineers dipshits because the one feature that nobody in the industry has is one that you want and you've somehow convinced yourself that "it would be simple to add". Phew! Thanks for letting me get that out. The whole concept of blog or forum moderation can lead to some pretty heated moments. I spent 7 years or so moderating the discussion boards for my last employer, and everytime I had to sit on someone for whatever reason (nasty attacks, violation of terms of service, being a Class A Asshat), they started whining about how I was tromping on their 1st Amendment rights. Sorry, bub, but calling somebody names because they like a different type of amplifier than you do doesn’t qualify as politically protected speech, and besides, we’re not the government, but just a manufacturer trying to provide some support and community for people who like and use the gear we make. If you start attacking somebody and the single stated rule of the board is “Be Nice” posted in big letters at the top of the page, you’re on the fast track to getting your IP address blocked. As it was, lots of folks thought I was too lenient with users who got on and bitched about problems, but I figured I’d rather have them bitch here, where we can hear it and do something if it’s a valid issue, rather than set up http://www.dumbcompanysucks.org where we can’t see what they’re saying. As long as your bitching is polite, to the point, and doesn’t call our engineers dipshits because the one feature that nobody in the industry has is one that you want and you’ve somehow convinced yourself that “it would be simple to add”.

Phew! Thanks for letting me get that out.

]]> By: Adam Rakunas http://www.giro.org/2007/04/10/further-thoughts-re-codes-of-conduct/comment-page-1/#comment-9498 Adam Rakunas Tue, 10 Apr 2007 19:55:52 +0000 http://www.giro.org/2007/04/10/further-thoughts-re-codes-of-conduct/#comment-9498 You should see the post right below this one. I'm pretty sure Miss Manners wouldn't have called it polite. You should see the post right below this one. I’m pretty sure Miss Manners wouldn’t have called it polite.

]]> By: Stephen http://www.giro.org/2007/04/10/further-thoughts-re-codes-of-conduct/comment-page-1/#comment-9497 Stephen Tue, 10 Apr 2007 19:24:11 +0000 http://www.giro.org/2007/04/10/further-thoughts-re-codes-of-conduct/#comment-9497 You had a much more polite response to this news than I did, but I enjoyed the bit about the potatoes. Anyway, cheers. You had a much more polite response to this news than I did, but I enjoyed the bit about the potatoes.

Anyway, cheers.

]]>